Last Updated September 2023
(the “Website”), and explains why we collect this information, how we use it, and when we share it with third parties. This Policy also describes the choices you may have regarding use, access, sharing and correction of your personal information; and also describes the personal information that we collect from our business partners as part of our business relationships. Please note that this Policy does not cover the data collection and use practices of our retail stores or ecommerce sites. For information on those practices, please visit the policies our eCommerce brand websites.
- What Information and Personal Information We Might Collect About You
- How We May Use Your Personal Information
- How Is Your Information Shared
- What Choices Can You Make About Your Data
- US Privacy Rights
- How Do We Protect Your Data
- Contact Information Special Notice for Canadian Users
- Supplemental California Privacy Notice
- Business Partners
- International Data Transfer
1. What Information and Personal Information We Might Collect About You
You can visit www.PVH.com without actively revealing information that directly identifies you (such as your name, address, telephone number, or e-mail address). However, certain areas of the Website may prompt you to contact us or provide with questions or comments. We may be required by law to collect certain personal information about you, or it may be necessary for us to collect personal information in order to provide you with the information or materials you request. If you do not provide this information, we may not be able to meet our obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.
Information that you provide
In order to provide customer service, improve our products and services, provide in-person experiences or events, engage with you on social media and online, and send you information, we may ask you to provide your:
Identifiers: such as your name, postal address, email address, or telephone number
If you choose not to provide certain information to us, you may not be able to participate in an experience, or receive other services or information.
Information that we automatically collect from you
When you visit our website we may automatically collect:
Indentifiers: such as device ID, IP address, and online identifiers, such as cookie data;
Internet activity information: such as device type; browser types and version; browsing history; search history; interactions with our Website, applications, communications, and advertisements; referring sites; network activities when using our Wi-Fi; and content and pages viewed;
Location information: such as geo-location of your devices;
Other information we collect
We may collect information about you from activities related to other PVH businesses or third parties like web hosting providers, shipping providers, retail partners, analytics companies, social media platforms, data companies, and marketing and advertising services such as:
Identifiers: such as updated contact information, device identifiers, cookie data or similar online identifiers;.
Some of the information above is collected on our Website through web browser cookies and other technologies (web beacons/gifs, pixels, page tags, script) that receive and store certain types of information whenever you interact with us or third parties that may direct you to our Website. We may use similar technologies to collect information when you use our applications. We use these tools for a variety of reasons, including to analyze and improve our Website and applications, or to remember your preferences and provide more personalized advertising.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
- To provide, maintain, protect, develop, and improve our websites, applications and services;
- To improve your experience on our Website and applications;
- For customer service, including to respond to your inquiries and requests;
- To communicate with you about our and third-party products and services, in accordance with applicable laws and with your consent where required;
- To learn about the devices you use to access our Website, applications and other online services;
- To provide you with communications, and other information of interest to you, including via email;
- To protect our rights, as well as yours and others; and
- To comply with our legal obligations.
We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.
3. How Your Information Is Shared
We may share your information with our third party service providers that work on our behalf, including by providing or fulfilling the products and services you request, website and application evaluation, data analysis, website improvements, and, where applicable, data cleansing, and other services performed on our behalf or on behalf of our affiliates.
In addition, we may share or transfer information about you to unrelated third parties:
- As required by law or a legal process, including investigating a potential crime;
- When we believe it is necessary to protect the rights, property, or safety of PVH’s or other persons.
We disclose the following categories of information for our business purposes:
- Identifiers: disclosed to service providers and contractors; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants.
- Internet activity information: disclosed to service providers and contractors; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants.
- Location information: disclosed to service providers and contractors; affiliates and subsidiaries; law enforcement, public and government authorities, and others; advisors and consultants.
At PVH, we do not share your personal information with third parties in exchange for money.
We may share your data in the event of an actual or potential sale, merger, acquisition or transfer of our business or assets.
We may use or share information that does not reasonably identify you with any third party and for any purpose.
We retain the information we collect for as long as we have a legitimate business purpose to retain the data, as long as permitted by law, or until you request we delete the data if such a right exists in your jurisdiction.
4. What Choices Can You Make About Your Data
Accessing, Correcting, or Deleting your Data
If you are a website visitor and would like to receive a copy of the personal information that PVH has collected from you on PVH.com, or have your data corrected or delete you can email email@example.com and put “PVH.com Privacy Request” in the subject line. If you are an applicant or a business partner, please see below for contact information.
5. US State Privacy Rights
Depending on the state in which you reside, you may have the following privacy rights, subject to statutory limitations:
Right to Know: Consumers have the right to request that we disclose what personal information we collect, use, disclose and sell about them specifically. In your request, please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.
Right to Correct: Consumers have the right to request that information we collected about them be corrected.
Right to Delete: Consumers have the right to request the deletion of personal information that we collect or maintain about them.
Right Not to Be Discriminated Against: You may not be discriminated against because you exercise any of your rights under state law.
For California Consumers Only - Financial Incentives: From time to time we may offer consumers who provide their email address, phone number and/or zip code to us for the purposes of receiving our marketing communications, free shipping, or sometimes a discount on an order. Consumers may opt in by entering their information when prompted upon first visiting our website. Consumers may opt out of marketing communications at any time by following the instructions in such communications. The financial incentive is permitted under state law because it is not discriminatory in nature—it does not deny consumers their rights under state law or discriminate against consumers who may have exercised their rights under state law.
To exercise the above rights, contact us at firstname.lastname@example.org and put “PVH.com Privacy Request” in the subject line.
If you submit a request to exercise your rights, we may ask that you provide certain information to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. We will respond to your request in accordance with state law. If we deny your request, we will explain why. If you would like to appeal a denial of your rights request, please contact email@example.com.
If you use an authorized agent to submit a request to exercise your right to know, right to opt-out of the “sale” or “sharing” of your personal information, or your right to request deletion, please have the authorized agent take the following steps in addition to the steps described earlier:
- Mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf to PVH’s Privacy Office; and
- Provide any information we request in our response to your email to verify your identity. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue.
You can designate an authorized agent to make a request regarding your privacy rights on your behalf if you reside in California and:
- The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
- You sign a written declaration that you authorize the authorized agent to act on your behalf.
If you provide an authorized agent with power of attorney pursuant to California Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
6. How Do We Protect Your Data
We use commercially reasonable technical, administrative and physical security measures to protect the information that we collect or receive, in addition to contractual safeguards. Our Website use an industry standard encryption protocol known as Secure Sockets Layer (SSL) to protect your order information.. We review our security measures periodically. Despite these measures, please be aware that no security measures are perfect or impenetrable. If you believe that you were the victim of a scam related to PVH, visit the PVH Anti-Fraud Information Guide. Fraudulent charges need to be raised with your financial institution.
Children’s Personal Information
PVH is concerned about the safety of children when they use the Internet. Our Website are not directed to children under the age of 13. If we become aware that a user is under the age of 13 and has contacted us without prior verifiable parental consent, we will remove their information from our files. If a parent or guardian discovers that a child under the age of 13 has provided us with information, we ask that you contact us at firstname.lastname@example.org.
7. International Data Transfer
Your personal information may be transferred to, stored, and processed in a region that is not regarded as ensuring an adequate level of protection for personal information under the laws of the region in which you reside. We put in place safeguards (such as contractual commitments) in accordance with applicable legal requirements to protect your personal information. For more information on the safeguards in place, please contact us,
8. How Do You Contact PVH
9. Special Notice for Canadian Users
We may store or process your personal information on servers in jurisdictions outside of Canada, including in the United States of America. While your personal information is in a jurisdiction it may be accessed by the courts, law enforcement and national security authorities of that jurisdiction, or otherwise, in accordance with the laws applicable in that jurisdiction.
A. Who and what information is subject to the CPRA?
The CCPA protects Californians with respect to their personal information. As a result, the Supplemental CCPA Disclosures and relevant CCPA Rights subsections below may not apply when they restrict our ability to comply with a court order or regulator with competent authority, federal, state or local laws, cooperation with law enforcement, exercise of our legal claims, or collection or use of de-identified information.
B. Supplemental CPRA Disclosures
Category of Personal Information:
We collected such personal information for the following purposes:
Identifiers: such as your name, postal address, email address, social media handle, telephone number, or Identification materials.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
We retain personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we retain your personal information for a period of time that enables us to:
- Maintain business records for analysis and/or audit purposes.
- Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
- Defend or bring any existing or potential legal claims.
- Deal with any complaints regarding the services.
- Preserve historical records of transactions.
During the past 12 months, we have shared Identifiers; Demographic information; Internet activity information; Location information; Inferences; and Transaction information. certain categories of personal information about California residents with third parties and business partners in a manner that may constitute a “Sale” or “Sharing” under the CCPA, as described below:
12. Business Partners
EMEA-Based Business Partners:
If you work for a PVH business partner based in the EMEA, when you transact with us or our affiliates, we may ask you to provide personal information about yourself, such as your name and contact information. Please click here for more information about how we process your information and how you can exercise your rights.
North America Based Business Partners:
If you work for a PVH business partner based in the US, when you transact with us or our affiliates, we may ask you to provide personal information about yourself, such as your name and contact information. Please click here for more information about how we process your information and how you can exercise your rights.
In the course of business between business partners and PVH, PVH may receive and process personal data of each other’s employees or business contacts. PVH will process such personal data for any legitimate interests and business purposes, including for administration, order handling, accounting, and communication. PVH will inform their employees and business contacts of the processing of their personal data by the other party for such purposes. PVH will process the other party’s personal information in accordance with applicable data protection laws.