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Gift Cards

How can I purchase a gift card?

Gift cards, in any denomination, can be purchased at any retail outlet store or ordered by phone through Customer Service. Our customer service phone number is 800-950-2277 and phone lines are open Monday - Friday 9 a.m. - 5 p.m. EST.

How are gift cards sent?

Gift cards will be sent directly to the purchaser or recipient by standard mail.

Express delivery is available upon request for a $12 express shipping fee. Please allow up to three (3) business days for delivery. Express deliveries are sent via Fed Ex.

Where can Bass gift cards be used?

Bass/IZOD/Van Heusen gift cards are accepted in Bass retail outlet, Van Heusen retail outlet, and IZOD retail outlet store locations in the United States and cannot be used in department, specialty stores, or for online purchases.

What happens if I lose my gift card?

Gift cards are not replaceable if lost, stolen, or damaged, except as required by law.

How can I find out my gift card balance?

For all gift card balance inquiries, please call 888-886-0089.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Placing an Order

How can I locate merchandise?

To check the availability of an item in your size or particular color, please contact our Customer Service Department at 800-950-2277 (Monday - Friday 9 a.m. - 5 p.m. EST). If the item is available, we will gladly process an order and have the merchandise shipped to you.

What information do I need in order for you to locate merchandise for me?

To locate an item, please provide us with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

Bass footwear can also be identified by using the name of the particular style.

How can I place an order?

Please call customer service at 800-950-2277 (Monday-Friday 9 a.m. - 5 p.m. EST).

You will need to provide the customer representative with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag. Bass footwear can also be identified by using the name of the particular style.

Once we establish that there is inventory, we would be happy to take your order over the phone line. You may use a credit card, gift card, or merchandise credit to pay for your purchase.

Can I place an order with a store?

Yes, you may place an order directly with a store. For outlet stores in your area please click here.

How long will it take for my order to arrive?

When placing an order you may select regular or express delivery.

Regular - $2.95 - up to 15 business days, not including date of order.

Express - $12.00 - up to 3 business days, not including date of order.

How will my order be sent?

All orders are sent via Fed Ex delivery.

How can I track my package?

If you provide us with your email address when placing the order, you will automatically be emailed the FedEx tracking number(s) of the package(s) being sent to you.

If I order multiple items, will I get one shipment?

If multiple items are ordered, you may get multiple packages from different store locations.

If I don't receive my order, who can I contact for assistance?

Please call customer service at 800-950-2277 (Monday-Friday 9 a.m. - 5 p.m. EST).

Can merchandise be shipped outside of the United States?

Thanks so much for your interest, but at this point in time, we are not permitted to ship merchandise outside of the United States.

Can merchandise be shipped to a P.O. Box?

We must have a physical address for all orders. We cannot ship to a P.O. Box.

How can I locate merchandise sold in a department or specialty store or online?

Please contact Bass Wholesale at 888-429-7463.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Returns

How can I return merchandise that I purchased in a department or specialty store?

Merchandise is to be returned to the original place of purchase.

How can I return merchandise purchased online?

Please address all returns to the original place of purchase.

What is the Bass US outlet store return policy?

For Merchandise purchased in a Bass US outlet store
If at any time, for any reason, you are not completely satisfied with a purchase made in any Bass US outlet store.

With receipt, we will gladly offer Exchange, Merchandise Credit or Refund

Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase. If a debit card was the original method of payment, cash will be refunded.

Returns not accompanied by a receipt will receive an exchange or merchandise credit at the current selling price. Photo identification is required.

Returns and exchanges for US purchased merchandise may only be made in our US stores.

Worn or defective footwear policy
We will gladly accept returns of worn footwear within 30 days and with a receipt. If your footwear is defective in any way, we will stand behind it 100%

Luggage policy
We will gladly accept returns of luggage; however receipts must accompany all luggage returns.

Where can my Bass US outlet store return be made?

Returns may be made at any Bass US outlet store.
Click here for a complete list of store locations.

Can I make a Bass US outlet store return by mail?

Returns may also be made by mail to any Bass US outlet store.

Click here for a complete list of Bass outlet stores.

Click here for a Bass returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

What is the Bass Canadian outlet store return policy?

For Merchandise purchased in a Bass Canadian outlet store
If at any time, for any reason, you are not completely satisfied with your purchase, it may be returned with original tickets attached for a prompt and courteous exchange or, within 30 days of the original purchase date, a refund.

Refunds will be made in the same manner as the original method of payment. However if a debit card was the original method of payment, cash will be refunded. Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase.

Returns not accompanied by an original receipt will receive a merchandise credit or exchange at the current selling price. Photo Identification is required.

Returns and exchanges for Canadian purchased merchandise may only be made in our Canadian stores.

Worn or defective footwear policy
We will gladly accept returns of worn footwear within 30 days and with a receipt. If your footwear is defective in any way, we will stand behind it 100%

Luggage policy
We will gladly accept returns of luggage; however receipts must accompany all luggage returns.

Price Adjustments
We offer a onetime price adjustment, within 14 days of purchase, with original receipt.

Where can my Bass Canadian outlet store return be made?

Returns may be made at any Bass Canadian outlet store.
Click here for a complete list of store locations.

Can I make a Bass Canadian outlet store return by mail?

Returns may also be made by mail to any Bass Canadian outlet store.

Click here for a complete list of Bass outlet stores.

Click here for a Bass returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Rewards Program

Where can I find information on the Rewards Program?

Please click here to access the Bass Rewards website

Store Service

How can I contact Bass regarding outlet store service?

We do enjoy hearing about the great service you were given when shopping in our stores.

We additionally thank you for calling out any poor experiences you have had in our stores. The voice of our customer is extremely important to us. Your comments/suggestions will act as a learning tool for us to make improvements and better serve you in the future.

Please be as detailed as possible in your email. Let us know what store you were in, (store number-located on top of your receipt) the date and time of your visit, and names/descriptions of the associates involved, if known.

Please click here to send us an email.

Other

How can I contact your Corporate offices regarding other outlet store issues?

You may contact us via email. Please click here to email us.

How can I apply for a job at PVH?

Please click here to visit our Career Center.

Can I get replacement shoe laces for my Bass outlet shoes?

Unfortunately we do not have replacement laces.

Where can I find a Bass outlet store catalog?

Thanks for your inquiry, but Bass does not have any product catalogs.

Gift Cards

How can I purchase a gift card?

Gift cards, in any denomination, can be purchased at any retail outlet store or ordered by phone through Customer Service. Our customer service phone number is 866-214-6694 and phone lines are open Monday - Friday 9 a.m. - 5 p.m. EST.

How are gift cards sent?

Gift cards will be sent directly to the purchaser or recipient by standard mail.

Express delivery is available upon request for a $12 express shipping fee. Please allow up to three (3) business days for delivery. Express deliveries are sent via Fed Ex.

Where can Calvin Klein gift cards be used?

Calvin Klein company store gift cards are accepted only in Calvin Klein company store locations in outlet and regular retail malls in the United States, and on the calvinklein.com website. They cannot be used in department stores or other specialty stores or for online purchases at any other website.

What happens if I lose my gift card?

Gift cards are not replaceable if lost, stolen, or damaged, except as required by law.

How can I find out my gift card balance?

For all gift card balance inquiries, please call 888-886-0089.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Placing an Order

How can I locate merchandise?

To check the availability of an item in your size or particular color, please contact our Customer Service Department at 866-214-6694 (Monday - Friday 9 a.m. - 5 p.m. EST). If the item is available, we will gladly process an order and have the merchandise shipped to you.

What information do I need in order for you to locate merchandise for me?

To locate an item, please provide us with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

How can I place an order?

Please call customer service at 866-214-6694 (Monday-Friday 9 a.m. - 5 p.m. EST).

You will need to provide the customer representative with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

Once we establish that there is inventory, we would be happy to take your order over the phone line. You may use a credit card, gift card, or merchandise credit to pay for your purchase.

Can I place an order with a store?

Yes, you may place an order directly with a store. For company stores in your area please click here.

How long will it take for my order to arrive?

When placing an order you may select regular or express delivery.

Regular - $6.00 - up to 15 business days, not including date of order.

Express - $12.00 - up to 3 business days, not including date of order.

How will my order be sent?

All orders are sent via Fed Ex delivery.

How can I track my package?

If you provide us with your email address when placing the order, you will automatically be emailed the FedEx tracking number(s) of the package(s) being sent to you.

If I order multiple items, will I get one shipment?

If multiple items are ordered, you may get multiple packages from different store locations.

If I don't receive my order, who can I contact for assistance?

Please call customer service at 866-214-6694 (Monday-Friday 9 a.m. - 5 p.m. EST).

Can merchandise be shipped outside of the United States?

Thanks so much for your interest, but at this point in time, we are not permitted to ship merchandise outside of the United States.

Can merchandise be shipped to a P.O. Box?

We must have a physical address for all orders. We cannot ship to a P.O. Box.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Returns

How can I return merchandise that I purchased in a department or specialty store?

Merchandise is to be returned to the original place of purchase.

How can I return merchandise purchased online?

Please address all returns to the original place of purchase.

How can I return merchandise purchased on www.calvinklein.com?

Please click here for the calvinklein.com website

What is the Calvin Klein US company store return policy?

For merchandise purchased in a Calvin Klein US company or company underwear store
If at any time, for any reason, you are not completely satisfied with your purchase, it may be returned with original tickets attached for a prompt and courteous exchange or, within 30 days of the original purchase date, a refund.

Refunds will be made in the same manner as the original method of payment. However if a debit card was the original method of payment, cash will be refunded. Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase.

Returns not accompanied by an original receipt will receive a merchandise credit or exchange at the current selling price. Photo Identification is required.

Returns and exchanges for US purchased merchandise may only be made in our US stores.

Where can my Calvin Klein US company store return be made?

Returns may be made at any Calvin Klein US company retail store.
Click here for a complete list of store locations.

Can I make a Calvin Klein US company store return by mail?

Returns may also be made by mail to any Calvin Klein US company store.

Click here for a complete list of Calvin Klein company stores.

Click here for an Calvin Klein returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

What is the Calvin Klein Canadian company store return policy?

For merchandise purchased in a Calvin Klein Canadian company store
If at any time, for any reason, you are not completely satisfied with your purchase, it may be returned with original tickets attached for a prompt and courteous exchange or, within 30 days of the original purchase date, a refund.

Refunds will be made in the same manner as the original method of payment. However if a debit card was the original method of payment, cash will be refunded. Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase.

Returns not accompanied by an original receipt will receive a merchandise credit or exchange at the current selling price. Photo Identification is required.

Returns and exchanges for Canadian purchased merchandise may only be made in our Canadian stores.

Price Adjustments
We offer a onetime price adjustment, within 14 days of purchase, with original receipt.

Where can my Calvin Klein Canadian company store return be made?

Returns may be made at any Calvin Klein Canadian company retail store.
Click here for a complete list of store locations.

Can I make a Calvin Klein Canadian company store return by mail?

Returns may also be made by mail to any Calvin Klein Canadian company store.

Click here for a complete list of Calvin Klein company stores.

Click here for an Calvin Klein returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Preferred Program

Where can I find information on the Preferred Program?

Please click here to access the Calvin Klein preferred website

Store Service

How can I contact Calvin Klein regarding company store service?

We do enjoy hearing about the great service you were given when shopping in our stores.

We additionally thank you for calling out any poor experiences you have had in our stores. The voice of our customer is extremely important to us. Your comments/suggestions will act as a learning tool for us to make improvements and better serve you in the future.

Please be as detailed as possible in your email. Let us know what store you were in, (store number-located on top of your receipt) the date and time of your visit, and names/descriptions of the associates involved, if known.

Please click here to send us an email.

Other

How can I contact your Corporate offices regarding other outlet store issues?

You may contact us via email. Please click here to email us.

How can I apply for a job at PVH?

Please click here to visit our Career Center.

Gift Cards

How can I purchase a gift card?

Gift cards, in any denomination, can be purchased at any retail outlet store or ordered by phone through Customer Service. Our customer service phone number is 800-866-7292 and phone lines are open Monday - Friday 9 a.m. - 5 p.m. EST.

How are gift cards sent?

Gift cards will be sent directly to the purchaser or recipient by standard mail.

Express delivery is available upon request for a $12 express shipping fee. Please allow up to three (3) business days for delivery. Express deliveries are sent via Fed Ex.

Where can IZOD gift cards be used?

Bass/IZOD/Van Heusen gift cards are accepted in Bass retail outlet, Van Heusen retail outlet, and IZOD retail outlet store locations in the United States and cannot be used in department, specialty stores, or for online purchases.

What happens if I lose my gift card?

Gift cards are not replaceable if lost, stolen, or damaged, except as required by law.

How can I find out my gift card balance?

For all gift card balance inquiries, please call 888-886-0089.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Placing an Order

How can I locate merchandise?

To check the availability of an item in your size or particular color, please contact our Customer Service Department at 800-866-7292 (Monday - Friday 9 a.m. - 5 p.m. EST). If the item is available, we will gladly process an order and have the merchandise shipped to you.

What information do I need in order for you to locate merchandise for me?

To locate an item, please provide us with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

How can I place an order?

Please call customer service at 800-866-7292 (Monday-Friday 9 a.m. - 5 p.m. EST).

You will need to provide the customer representative with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

Once we establish that there is inventory, we would be happy to take your order over the phone line. You may use a credit card, gift card, or merchandise credit to pay for your purchase.

Can I place an order with a store?

Yes, you may place an order directly with a store. For outlet stores in your area please click here.

How long will it take for my order to arrive?

When placing an order you may select regular or express delivery.

Regular - $6.00 - up to 15 business days, not including date of order.

Express - $12.00 - up to 3 business days, not including date of order.

How will my order be sent?

All orders are sent via Fed Ex delivery.

How can I track my package?

If you provide us with your email address when placing the order, you will automatically be emailed the FedEx tracking number(s) of the package(s) being sent to you.

If I order multiple items, will I get one shipment?

If multiple items are ordered, you may get multiple packages from different store locations.

If I don't receive my order, who can I contact for assistance?

Please call customer service at 800-866-7292 (Monday-Friday 9 a.m. - 5 p.m. EST).

Can merchandise be shipped outside of the United States?

Thanks so much for your interest, but at this point in time, we are not permitted to ship merchandise outside of the United States.

Can merchandise be shipped to a P.O. Box?

We must have a physical address for all orders. We cannot ship to a P.O. Box.

How can I locate merchandise sold in a department or specialty store or online?

Please contact IZOD Consumer Services at 908-698-8169 for Men's and 908-698-5754 for Women's.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Returns

How can I return merchandise that I purchased in a department or specialty store?

Merchandise is to be returned to the original place of purchase.

How can I return merchandise purchased online?

Please address all returns to the original place of purchase.

What is the IZOD US outlet store return policy?

For merchandise purchased in an IZOD US outlet store
If at any time, for any reason, you are not completely satisfied with a purchase made in any IZOD US outlet store.

With receipt, we will gladly offer Exchange, Merchandise Credit or Refund

Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase. If a debit card was the original method of payment, cash will be refunded.

Returns not accompanied by a receipt will receive an exchange or merchandise credit at the current selling price. Photo identification is required.

Returns and exchanges for US purchased merchandise may only be made in our US stores.

Where can my IZOD US outlet store return be made?

Returns may be made at any IZOD US outlet store.
Click here for a complete list of store locations.

Can I make an IZOD US outlet store return by mail?

Returns may also be made by mail to any IZOD US outlet store.

Click here for a complete list of IZOD outlet stores.

Click here for an IZOD returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

What is the IZOD Canadian outlet store return policy?

For Merchandise purchased in an IZOD Canadian outlet store
If at any time, for any reason, you are not completely satisfied with your purchase, it may be returned with original tickets attached for a prompt and courteous exchange or, within 30 days of the original purchase date, a refund.

Refunds will be made in the same manner as the original method of payment. However if a debit card was the original method of payment, cash will be refunded. Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase.

Returns not accompanied by an original receipt will receive a merchandise credit or exchange at the current selling price. Photo Identification is required.

Returns and exchanges for Canadian purchased merchandise may only be made in our Canadian stores.

Price Adjustments
We offer a onetime price adjustment, within 14 days of purchase, with original receipt.

Where can my IZOD Canadian outlet store return be made?

Returns may be made at any IZOD Canadian outlet store.
Click here for a complete list of store locations.

Can I make an IZOD Canadian outlet store return by mail?

Returns may also be made by mail to any IZOD Canadian outlet store.

Click here for a complete list of IZOD outlet stores.

Click here for an IZOD returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Rewards Program

Where can I find information on the Rewards Program?

Please click here to access the IZOD Rewards website

Store Service

How can I contact IZOD regarding outlet store service?

We do enjoy hearing about the great service you were given when shopping in our stores.

We additionally thank you for calling out any poor experiences you have had in our stores. The voice of our customer is extremely important to us. Your comments/suggestions will act as a learning tool for us to make improvements and better serve you in the future.

Please be as detailed as possible in your email. Let us know what store you were in, (store number-located on top of your receipt) the date and time of your visit, and names/descriptions of the associates involved, if known.

Please click here to send us an email.

Other

How can I contact your Corporate offices regarding other outlet store issues?

You may contact us via email. Please click here to email us.

How can I apply for a job at PVH?

Please click here to visit our Career Center.

Van Heusen

Gift Cards

Following are our frequently asked questions that may help you with your inquiry:

How can I purchase a gift card?

Gift cards, in any denomination, can be purchased at any retail outlet store or ordered by phone through Customer Service. Our customer service phone number is 800-388-9122 and phone lines are open Monday - Friday 9 a.m. - 5 p.m. EST.

How are gift cards sent?

Gift cards will be sent directly to the purchaser or recipient by standard mail.

Express delivery is available upon request for a $12 express shipping fee. Please allow up to three (3) business days for delivery. Express deliveries are sent via Fed Ex.

Where can Van Heusen gift cards be used?

Bass/IZOD/Van Heusen gift cards are accepted in Bass retail outlet, Van Heusen retail outlet, and IZOD retail outlet store locations in the United States and cannot be used in department, specialty stores, or for online purchases.

What happens if I lose my gift card?

Gift cards are not replaceable if lost, stolen, or damaged, except as required by law.

How can I find out my gift card balance?

For all gift card balance inquiries, please call 888-886-0089.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Placing an Order

How can I locate merchandise?

To check the availability of an item in your size or particular color, please contact our Customer Service Department at 800-388-9122 (Monday - Friday 9 a.m. - 5 p.m. EST). If the item is available, we will gladly process an order and have the merchandise shipped to you.

What information do I need in order for you to locate merchandise for me?

To locate an item, please provide us with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

How can I place an order?

Please call customer service at 800-388-9122 (Monday-Friday 9 a.m. - 5 p.m. EST).

You will need to provide the customer representative with the 12-digit UPC number located on your receipt, or the long item number on the merchandise sales tag.

Once we establish that there is inventory, we would be happy to take your order over the phone line. You may use a credit card, gift card, or merchandise credit to pay for your purchase.

Can I place an order with a store?

Yes, you may place an order directly with a store. For outlet stores in your area please click here.

How long will it take for my order to arrive?

When placing an order you may select regular or express delivery.

Regular - $6.00 - up to 15 business days, not including date of order.

Express - $12.00 - up to 3 business days, not including date of order.

How will my order be sent?

All orders are sent via Fed Ex delivery.

How can I track my package?

If you provide us with your email address when placing the order, you will automatically be emailed the FedEx tracking number(s) of the package(s) being sent to you.

If I order multiple items, will I get one shipment?

If multiple items are ordered, you may get multiple packages from different store locations.

If I don't receive my order, who can I contact for assistance?

Please call customer service at 800-388-9122 (Monday-Friday 9 a.m. - 5 p.m. EST).

Can merchandise be shipped outside of the United States?

Thanks so much for your interest, but at this point in time, we are not permitted to ship merchandise outside of the United States.

Can merchandise be shipped to a P.O. Box?

We must have a physical address for all orders. We cannot ship to a P.O. Box.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Returns

How can I return merchandise that I purchased in a department or specialty store?

Merchandise is to be returned to the original place of purchase.

How can I return merchandise purchased online?

Please address all returns to the original place of purchase.

What is the Van Heusen US outlet store return policy?

For merchandise purchased in an Van Heusen US outlet store
If at any time, for any reason, you are not completely satisfied with a purchase made in any Van Heusen US outlet store.

With receipt, we will gladly offer Exchange, Merchandise Credit or Refund

Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase. If a debit card was the original method of payment, cash will be refunded.

Returns not accompanied by a receipt will receive an exchange or merchandise credit at the current selling price. Photo identification is required.

Returns and exchanges for US purchased merchandise may only be made in our US stores.

Where can my Van Heusen US outlet store return be made?

Returns may be made at any Van Heusen US outlet retail store.
Click here for a complete list of store locations.

Can I make a Van Heusen US outlet store return by mail?

Returns may also be made by mail to any Van Heusen US outlet store.

Click here for a complete list of Van Heusen outlet stores.

Click here for an Van Heusen returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

What is the Van Heusen Canadian outlet store return policy?

For merchandise purchased in an Van Heusen Canadian outlet store
If at any time, for any reason, you are not completely satisfied with your purchase, it may be returned with original tickets attached for a prompt and courteous exchange or, within 30 days of the original purchase date, a refund.

Refunds will be made in the same manner as the original method of payment. However if a debit card was the original method of payment, cash will be refunded. Returns of a purchase made by check will be eligible for full cash refund within five (5) business days after the original purchase.

Returns not accompanied by an original receipt will receive a merchandise credit or exchange at the current selling price. Photo Identification is required.

Returns and exchanges for Canadian purchased merchandise may only be made in our Canadian stores.

Price Adjustments
We offer a onetime price adjustment, within 14 days of purchase, with original receipt.

Where can my Van Heusen Canadian outlet store return be made?

Returns may be made at any Van Heusen Canadian outlet retail store.
Click here for a complete list of store locations.

Can I make a Van Heusen Canadian outlet store return by mail?

Returns may also be made by mail to any Van Heusen Canadian outlet store.

Click here for a complete list of Van Heusen outlet stores.

Click here for an Van Heusen returns form that should accompany any store returns by mail.

When sending a return via the mail, for your protection we recommend you use a traceable shipping service.

Please note that we are not responsible for merchandise that is not received.

Still have questions?

You may additionally contact us via email. Please click here to email us.

Rewards Program

Where can I find information on the Rewards Program?

Please click here to access the Van Heusen Rewards website

Store Service

How can I contact Van Heusen regarding outlet store service?

We do enjoy hearing about the great service you were given when shopping in our stores.

We additionally thank you for calling out any poor experiences you have had in our stores. The voice of our customer is extremely important to us. Your comments/suggestions will act as a learning tool for us to make improvements and better serve you in the future.

Please be as detailed as possible in your email. Let us know what store you were in, (store number-located on top of your receipt) the date and time of your visit, and names/descriptions of the associates involved, if known.

Please click here to send us an email.

Other

How can I contact your Corporate offices regarding other outlet store issues?

You may contact us via email. Please click here to email us.

How can I apply for a job at PVH?

Please click here to visit our Career Center.